Refund policy

Returns:

Return unused, unwashed, and unworn merchandise for a full refund within 15 days from the delivery date.  You are responsible for return shipping costs.

Merchandise must have all tags attached.

Any indication of wear, alteration, wash or items returned without a tag, may result in a denied refund. 

Original shipping and handling charges are non-refundable.

Exchanges:

If you have purchased an item but want a different size or color, we recommend placing a new order for your desired item and starting a return for the item that did not work. Due to high turnover of stock, we do not offer exchanges at this time.

Damages:

Any damaged items need to be reported within 10 days. To report a damage, please email shop.maksllg@gmail.com. Please note that damages reported outside of 10 day policy may not qualify for a replacement or refund.

Lost Packages:

We are not responsible for lost or stolen packages while in transit. All USPS and FedEx tracking inquiries should be directed to USPS or FedEx customer service.